Cosi
Cosi
Delivery: Yes
Take-out: Yes
Accepts Credit Cards: Yes
Bike Parking: Yes
Wheelchair Accessible: Yes
Good for Kids: Yes
Good for Groups: Yes
Outdoor Seating: Yes
Waiter Service: Yes
Price range.
$$ Price range $11-30
3 reviews
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I had high hopes after walking past this place every other day and noticing how beautiful the interior and decor is. It tends to be quite crowded during the normal lunch hour weekday, hence I couldn't resist but to try it myself. After nearly salivating over the tuna melt I ordered, I lost my appetite when it tasted like anything but tuna. It almost was like dried up flakey fish meat, which ruined my experience.
I decided to go for a soup and salad during the next time around and the method this time was via delivery. The salad was disappointing and didn't seem fresh while the soup was lukewarm at best. My faith was restored when I tried another Cosi at a different location to which the food was quite decent. Its just this location in which its not.
Who doesn't love Cosi? Cheap prices, crispy bread, and a wide menu. However, this is the worst Cosi I have ever been to. My friends and I decided to eat at the restaurant, but it was a huge mistake. Our waitress was rude and extremely slow. We were a large group, but still she brought over one rolled up napkin/silverware set at a time. Also, one of my friends tried to order some sandwiches to go, but the waitress would not take her order, instead forcing her to go up to the counter and order separately. While at the counter, she had to wait close to 20 minutes for her order. Lastly, several of my friends had to wait an additional 10 minutes for their meals, while the rest of us set there politely waiting to chow down.
My platter of hummus and toasted multigrain bread slices was enjoyable, but the service was enough to keep me from returning to this location.
This particular location was my first experience with the Cosi chain of restaurants, and sadly it kept me away from the chain for a long while. I went with a group of friends (about ten to twelve of us) and they took forever to seat us. Granted it was Saturday night. Once we were seated, the waitstaff took forever to attend to us.
When we finally had our orders taken, the staff took forever, confusing one order after another. Then we realized there was water dripping on us from the air conditioning vent above! We complained but they didn't reseat us, shifting the tables over a bit (some still got leaked on).
We received no consideration on the bill and the waiters didn't even apologize. I have sworn never to revisit this location.