I've always had perfect experiences here, even at the pharmacy, but my wife has had some nightmare tales at the pharmacy, so my four-star review will drop to three. Wonder what's going on here. Just get some professionals behind the counter!
The convenience of the DR is its saving grace. Before they opened it a couple of years ago your only choices were a couple of shady (very) local pharmacies and Pathmark (with the neverending lines!) I usually find some of what I want from this DR but they aren't my favorite. If I had a choice, I would go down to 135th and shop the roomy, friendly DR. To be fair, the staff at the 145th/Bradhurst DR aren't unfriendly but the store is just not as well kept as it was when they first opened. They've recently reorganized the schematic but I still prefer the bigger store 10 blocks south.
Okay, yes…this place does suck. Good luck if you use the pharmacy because they usually don't carry "rare" prescriptions so they have to order them…and even when they have stuff in stock, there seem to be a lot of issues with insurance and getting scripts filled in a timely manner…
That being said, I do visit this pharmacy regularly for my prescriptions, about 1-2 times a week.
While I have had a couple of issues, there are a couple of very nice pharmacists there who have stayed after the pharmacy is closed to help me.
Now that I am a regular, they are very honest about when my medicines aren't available. There are still a couple of cashiers and people that work in there that are very rude and unprofessional…but I tend to tune them out . It's tough enough being sick and having to pay tons of money for prescriptions…so I just try to make going to this Duane Reade as painless as possible.
This place isn't bad, but it does tend to be expensive. It doesn't really make sense to buy too many personal products here when there are other places like pathmark, deals and the internet at your disposal (all cheaper) but occasionally I do. There always tends to be a line that moves slowly here but it generally appears clean by the look if things.
When I checked in here, I was picking up some photos. The online website is easy to use (just drag and drop or upload photos to an album). You can crop and resize items before you finalize your order (I would go through every item closely-one of my pictures was in the wrong orientation). The photos are ready pretty quickly and as compared to the rite aid I use in Washington heights normally for this-it was a lot more organized.
Paying for my photos when I got there took longer than expected due to the cashier doing something for a coworker (still not sure what that was about) but they eventually stopped whatever it was so he could help me. He was very polite. After I left, I realized that my 5×7 pictures were not with the rest of my 4×6 photos so I had to go back (whomp). They found them pretty quickly and thank god I was still in the area when I noticed but that could have been a great inconvenience if I had of already left Harlem.
I don't go here often but it's convenient for certain things.
I've always had perfect experiences here, even at the pharmacy, but my wife has had some nightmare tales at the pharmacy, so my four-star review will drop to three. Wonder what's going on here. Just get some professionals behind the counter!
The convenience of the DR is its saving grace. Before they opened it a couple of years ago your only choices were a couple of shady (very) local pharmacies and Pathmark (with the neverending lines!) I usually find some of what I want from this DR but they aren't my favorite. If I had a choice, I would go down to 135th and shop the roomy, friendly DR. To be fair, the staff at the 145th/Bradhurst DR aren't unfriendly but the store is just not as well kept as it was when they first opened. They've recently reorganized the schematic but I still prefer the bigger store 10 blocks south.
Okay, yes…this place does suck.
Good luck if you use the pharmacy because they usually don't carry "rare" prescriptions so they have to order them…and even when they have stuff in stock, there seem to be a lot of issues with insurance and getting scripts filled in a timely manner…
That being said, I do visit this pharmacy regularly for my prescriptions, about 1-2 times a week.
While I have had a couple of issues, there are a couple of very nice pharmacists there who have stayed after the pharmacy is closed to help me.
Now that I am a regular, they are very honest about when my medicines aren't available. There are still a couple of cashiers and people that work in there that are very rude and unprofessional…but I tend to tune them out . It's tough enough being sick and having to pay tons of money for prescriptions…so I just try to make going to this Duane Reade as painless as possible.
This place isn't bad, but it does tend to be expensive. It doesn't really make sense to buy too many personal products here when there are other places like pathmark, deals and the internet at your disposal (all cheaper) but occasionally I do. There always tends to be a line that moves slowly here but it generally appears clean by the look if things.
When I checked in here, I was picking up some photos. The online website is easy to use (just drag and drop or upload photos to an album). You can crop and resize items before you finalize your order (I would go through every item closely-one of my pictures was in the wrong orientation). The photos are ready pretty quickly and as compared to the rite aid I use in Washington heights normally for this-it was a lot more organized.
Paying for my photos when I got there took longer than expected due to the cashier doing something for a coworker (still not sure what that was about) but they eventually stopped whatever it was so he could help me. He was very polite. After I left, I realized that my 5×7 pictures were not with the rest of my 4×6 photos so I had to go back (whomp). They found them pretty quickly and thank god I was still in the area when I noticed but that could have been a great inconvenience if I had of already left Harlem.
I don't go here often but it's convenient for certain things.