Been here many times and always thought the service has been fine. Dropped in yesterday while walking up to El Barrio and heading to Costco. Large iced coffee on a hot day hit the spot. Counter service was quick, efficient, and friendly.
It's a clean location with some seating inside and some tables on the outside too. Baskin Robbins in here as with many others now.
Yes it's true this is a poor excuse for a DD. I could not understand why they opened at this location. There are three already close by. When they first opened the owner/manager was convincing people to go on line to review them. I had been in there a couple of times and completed reviews. One morning I was there first thing. They hadn't been open long that morning. Counter help said they were out of the bagel I wanted. I was told someone came in and purchased a few. Later on the survey I mentioned they need to be better stocked. When I returned for coffee bagel the next day the manager actually knew it was me that complained and chewed me out! Their main office must directly quote the survey. No more surveys for any DD location from me! I joined the Baskin Robbin email. You're supposed to get a free scoop on your birthday. I took in the verification and made sure they understood before they put it in the cup. Get to the register and I was told $3 and change. What?? For one free scoop?!? There is clearly a language barrier or some other issue with the operation of this franchise. All this said, it's so cold out today I may go for cup of coffee. I hope it's under new management by now. It's close to home.
Wow. Reviewers here need to lighten up.
Been here many times and always thought the service has been fine. Dropped in yesterday while walking up to El Barrio and heading to Costco. Large iced coffee on a hot day hit the spot. Counter service was quick, efficient, and friendly.
It's a clean location with some seating inside and some tables on the outside too. Baskin Robbins in here as with many others now.
It's freaking coffee people – chill out.
Yes it's true this is a poor excuse for a DD. I could not understand why they opened at this location. There are three already close by.
When they first opened the owner/manager was convincing people to go on line to review them. I had been in there a couple of times and completed reviews. One morning I was there first thing. They hadn't been open long that morning. Counter help said they were out of the bagel I wanted. I was told someone came in and purchased a few. Later on the survey I mentioned they need to be better stocked. When I returned for coffee bagel the next day the manager actually knew it was me that complained and chewed me out! Their main office must directly quote the survey. No more surveys for any DD location from me!
I joined the Baskin Robbin email. You're supposed to get a free scoop on your birthday. I took in the verification and made sure they understood before they put it in the cup. Get to the register and I was told $3 and change. What?? For one free scoop?!? There is clearly a language barrier or some other issue with the operation of this franchise.
All this said, it's so cold out today I may go for cup of coffee. I hope it's under new management by now. It's close to home.