Delivery: Yes Take-out: Yes Accepts Credit Cards: Yes Good for Groups: Yes
Price range.
$ Price range Under $10
1 review
Angeles Marzette
Every single time I call to order, the woman on the phone either tries to up sell me or argues that I'm not ordering enough to warrant delivery. Then I tell her I'll call someplace else and she takes my order. After reading other Yelp reviews it seems like their customers are united in the viewpoint that their customer service sucks. When people take time out of their day to criticize your business publicly, you should take it as a positive and make appropriate changes. View it as free advice on how to improve. It seems like Dragon Garden could be improved by either changing the attitude of the woman who answers the phone or changing the woman herself. Either way, until something is done to improve their rather dismal customer service they will continue to lose business to Wang Wang which is literally right across the street. Under normal circumstances, with direct competition literally a 30 second walk away, you would think a business would have to be run fairly well. Not so here and, for the life of me, I can't understand why. Too bad because their food is decent. Oh well….
Every single time I call to order, the woman on the phone either tries to up sell me or argues that I'm not ordering enough to warrant delivery. Then I tell her I'll call someplace else and she takes my order. After reading other Yelp reviews it seems like their customers are united in the viewpoint that their customer service sucks. When people take time out of their day to criticize your business publicly, you should take it as a positive and make appropriate changes. View it as free advice on how to improve. It seems like Dragon Garden could be improved by either changing the attitude of the woman who answers the phone or changing the woman herself. Either way, until something is done to improve their rather dismal customer service they will continue to lose business to Wang Wang which is literally right across the street. Under normal circumstances, with direct competition literally a 30 second walk away, you would think a business would have to be run fairly well. Not so here and, for the life of me, I can't understand why. Too bad because their food is decent. Oh well….