Take-out: Yes Accepts Credit Cards: Yes Good for Kids: Yes Good for Groups: Yes
Price range.
$ Price range Under $10
3 reviews
Selina Lagrone
Is this McDonald's, conveniently and fortuitously located at 420 Fulton Street, the nicest McDonald's in this fair city? By no means. If you want to consume your pink slime, pressed chicken sponges, modern marvel of restructured meat on a bun, and high fructose corn syrup on clean tables and require piano accompaniment amid the cacophony and chaos, head to the grand two story McDo located on Broadway in Fidi. Is this McDonald's anywhere nearly as bad as 2/3 of the previous reviewers would lead you to believe? Not by a long shot. I came here with the sole mission of purchasing a Kawaii Hello Kitty Happy Meal toy, which I was promptly served for a mere $1.95. The cashier was pleasant, and my transaction was most efficient. The fries were certainly up to par–piping hot, crispy, and perfectly salted. The Fixins bar looked well-maintained, and the customers were a mix of white collars, students, and locals, a veritable cross section of the demographics in the evolving landscape of downtown Brooklyn.
My review is not based on the food, because it is McDonalds after all, I do not expect Peter Luger's quality in meats or anything else for that matter, but my review is based on the service and staff.
I came here last night after my basketball game to get a quick bite. I saw an advertisement for two Big Mac's for $5, I decided to help myself. I have been to this McDonalds many times, it is usually fairly crowded and a bit dingy, but I went anyway since it was late and I did not expect many people to be inside.
Upon entry, a customer is arguing with the staff about wanting his money back, I mind my own business, but it seemed his argument was against the whole staff and it took a few minutes before I was helped. The manager comes to find out what is going on and it turns out, he wanted a new order because he saw an employee put old fries back in with the new fries. I guess he had a decent argument, but he was a bit over the top.
Anyhow, the manager was talking down to the employee for what she did, another employee had a smirk and she asked her why she was laughing. The employee was rather dismissive and she told her to clock out, then told her not to come in for the week, ultimately, she decided she was terminated and not to return at all and go clock out right now. This was extremely unprofessional behavior, BUT, once again, this is McDoanlds after all.
Lastly, in the midst of the commotion, I had the nerve to ask to use the bathroom. The girl at the register is clueless as to the whereabouts of the bathroom key and basically ignores me and tells me to ask the manager. The manager is screaming accross the restaurant for a worker to open the bathroom.
What a nightmare, McDoanlds treat your employees with some respect and hire some employees who understand the idea of customer service!
I have a pretty low opinion McDonald's to begin with. I think their food is poison and they need to pay their employees more.
That said, I found myself here at 5:15am on a Sunday morning/ Saturday night. Suffice to say they didn't have their A-Team staffed at the time but the service was so bad it was actually funny.
I stepped up to the counter to order. I gave the girl my order and she just blankly stared at her screen, wordlessly avoiding any eye contact with me. The women standing to her left repeated exactly what I said, verbatim, to which the cashier responded by hitting some keys. When the amount of money I owed showed up on the screen in front of me, the cashier turned her gaze to the wall until I paid.
Yea, I get it, being a McDonald's cashier sucks, but if you're going to do a job do it well. There's no reason to be rude af. It's experiences like these that will make me not give a shit when her menial job is replaced by a machine.
To wrap this up – hey McDonald's: pay your people more. Maybe if you toss them few more dollars an hour they'll put more effort into doing their jobs well.
Is this McDonald's, conveniently and fortuitously located at 420 Fulton Street, the nicest McDonald's in this fair city? By no means. If you want to consume your pink slime, pressed chicken sponges, modern marvel of restructured meat on a bun, and high fructose corn syrup on clean tables and require piano accompaniment amid the cacophony and chaos, head to the grand two story McDo located on Broadway in Fidi. Is this McDonald's anywhere nearly as bad as 2/3 of the previous reviewers would lead you to believe? Not by a long shot. I came here with the sole mission of purchasing a Kawaii Hello Kitty Happy Meal toy, which I was promptly served for a mere $1.95. The cashier was pleasant, and my transaction was most efficient. The fries were certainly up to par–piping hot, crispy, and perfectly salted. The Fixins bar looked well-maintained, and the customers were a mix of white collars, students, and locals, a veritable cross section of the demographics in the evolving landscape of downtown Brooklyn.
My review is not based on the food, because it is McDonalds after all, I do not expect Peter Luger's quality in meats or anything else for that matter, but my review is based on the service and staff.
I came here last night after my basketball game to get a quick bite. I saw an advertisement for two Big Mac's for $5, I decided to help myself. I have been to this McDonalds many times, it is usually fairly crowded and a bit dingy, but I went anyway since it was late and I did not expect many people to be inside.
Upon entry, a customer is arguing with the staff about wanting his money back, I mind my own business, but it seemed his argument was against the whole staff and it took a few minutes before I was helped. The manager comes to find out what is going on and it turns out, he wanted a new order because he saw an employee put old fries back in with the new fries. I guess he had a decent argument, but he was a bit over the top.
Anyhow, the manager was talking down to the employee for what she did, another employee had a smirk and she asked her why she was laughing. The employee was rather dismissive and she told her to clock out, then told her not to come in for the week, ultimately, she decided she was terminated and not to return at all and go clock out right now. This was extremely unprofessional behavior, BUT, once again, this is McDoanlds after all.
Lastly, in the midst of the commotion, I had the nerve to ask to use the bathroom. The girl at the register is clueless as to the whereabouts of the bathroom key and basically ignores me and tells me to ask the manager. The manager is screaming accross the restaurant for a worker to open the bathroom.
What a nightmare, McDoanlds treat your employees with some respect and hire some employees who understand the idea of customer service!
I have a pretty low opinion McDonald's to begin with. I think their food is poison and they need to pay their employees more.
That said, I found myself here at 5:15am on a Sunday morning/ Saturday night. Suffice to say they didn't have their A-Team staffed at the time but the service was so bad it was actually funny.
I stepped up to the counter to order. I gave the girl my order and she just blankly stared at her screen, wordlessly avoiding any eye contact with me. The women standing to her left repeated exactly what I said, verbatim, to which the cashier responded by hitting some keys. When the amount of money I owed showed up on the screen in front of me, the cashier turned her gaze to the wall until I paid.
Yea, I get it, being a McDonald's cashier sucks, but if you're going to do a job do it well. There's no reason to be rude af. It's experiences like these that will make me not give a shit when her menial job is replaced by a machine.
To wrap this up – hey McDonald's: pay your people more. Maybe if you toss them few more dollars an hour they'll put more effort into doing their jobs well.