Prime Wok is a Kosher Chinese place that opened on Kingston Ave. They are affiliated with Prime Sandwich. I wanted a delivery so I went to Prime Sandwich and ordered delivery from Prime Wok. The two restaurants are connected. Anyways as I left I realized that I didn't tell them that when you ring the bell that unlocks the front door to my building I won't hear it. You have to call me for me to let you in. So I called them to let them know. So when I call a Spanish guy answers. He tells me if I don't answer my door they will call the cops. Horrified I ask for the manager. Manager never comes on the phone. So I walk all the way back to Prime Sandwich. The guy in charge apologizes again and again. But then he tells me they already sent my food even though I asked that it be delivered in an hour and it had only been a half an hour. I got home thankfully in time for the food. The food was delicious and was authentic Chinese food. The egg rolls were great. And I also ordered beef with vegetables which was packed with beef, a tasty sauce and lots of vegetables. I paid a total of $21.46.The guy who helped me at the store was very nice and friendly. I just suggest they find better people to answer the phones. Update: upon returning to the restaurant tonight and looking at their menu to order the same dish I ordered last night I realized they forgot to deliver the fried rice with the dish last night. The lady apologized and gave me a discount tonight.
Prime Wok is a Kosher Chinese place that opened on Kingston Ave. They are affiliated with Prime Sandwich. I wanted a delivery so I went to Prime Sandwich and ordered delivery from Prime Wok. The two restaurants are connected. Anyways as I left I realized that I didn't tell them that when you ring the bell that unlocks the front door to my building I won't hear it. You have to call me for me to let you in. So I called them to let them know. So when I call a Spanish guy answers. He tells me if I don't answer my door they will call the cops. Horrified I ask for the manager. Manager never comes on the phone. So I walk all the way back to Prime Sandwich. The guy in charge apologizes again and again. But then he tells me they already sent my food even though I asked that it be delivered in an hour and it had only been a half an hour. I got home thankfully in time for the food. The food was delicious and was authentic Chinese food. The egg rolls were great. And I also ordered beef with vegetables which was packed with beef, a tasty sauce and lots of vegetables. I paid a total of $21.46.The guy who helped me at the store was very nice and friendly. I just suggest they find better people to answer the phones.
Update: upon returning to the restaurant tonight and looking at their menu to order the same dish I ordered last night I realized they forgot to deliver the fried rice with the dish last night. The lady apologized and gave me a discount tonight.