1 review

1. Gretchen Overholt  

   on February 28, 2015
   

   I'm back to put this business on my "Shady and Crooked" list.

   For the record, my last meal here was amazing! We ordered off the specials menu (which changes daily), as well as the regular menu. Every item that arrived at our table was either spectacular or, at its worst, just plain good.

   For the record, our service on that day was also good. Lucas, our server that day spoke fluent English (not the case in previous visits) and took great care of us.

   We had every intention to give Lucas a generous tip for his attentive service, but the restaurant took it upon themselves to charge gratuity to our bill. We were only a party of three. I am prepared to see an automatic gratuity for parties of six or more. I may be accepting to automatic gratuity for smaller parties if I were notified about it in advance. Post it on the walls, write it in the menu, whatever! Having been here several times before, I know this is not general practice. This was just what the manager felt like doing that day. We brought this up to Lucas and he was apologetic, yet, he looked uncomfortable since the manager or supervisor that day (a thirty or forty-something man with near-bald hair) was peering over from the bar.

   They didn't charge much for gratuity and to be honest, we were prepared to give Lucas much more than what was charged. We ended up not adding a dime! The supervisor was the one who collected our signed receipt. He saw that we didn't add any gratuity on top of what he already added, so he rolled his eyes and let out a loud sigh. So what?! We were offended that he assumed we wouldn't leave a proper tip! We just did what he expected out of us to begin with. There you go! You're welcome!

   We approached Lucas before leaving to let him know this had nothing to do with him. We also wanted to get his name to ensure this honorable mention on Yelp.

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