Starbucks
“It was close to where I stayed, as well as Penn Station.”
“Expect crowds, but enjoy a short wait time for your order.”
“However, they have a fairly efficient system where one person will ask three people in advance for the customers' drink orders, and this system clearly streamlines and speeds up the ordering process.”
Starbucks
Take-out: Yes
Accepts Credit Cards: Yes
Bike Parking: Yes
Wheelchair Accessible: Yes
Good for Working: Yes
Price range.
$$ Price range Moderate
8 reviews
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After a very necessary "refresh" of the interior design of this location, they still struggle with crowd control, good staffing and quality of drinks. I come here because I have to…it's conveniently located right by the train and class and auditions.
They rarely get simple drinks right…the most recent trip was met with confusion when I asked for an iced tall dopio (two shots on ice). They had no clue how to ring it up or make it. I love that I've not worked for Starbucks for 3 years and I still have to tell people in Manhattan how to make a simple drink.
Get better partners in the store, fix your line problems and keep trying…one day you'll be like all the rest of the Starbucks in the country.
Kind of small and dirty looking Starbucks location in the midtown dreck area. Hardly any seating. Deliveries were all piled high by the barista station blocking the area to order and get your drink. Not many of the normal coffee and accessory retail products on sale here either. Pretty much a Meh experience when I dropped in last night to grab a cold iced coffee. Not one of the better locations.
I can totally multitask…Like for example I can look at my phone AND ignore people at the same time!
Why people go to Starbucks…
-Some people cant make coffee.
-Some people have a discrimination palate.
-Some people like the standardization… they know they are going to get the same thing made the same way every time…same reason people go to chain restaurants.
-Some people want to get away from home.
-Some people dont have the time to make a cup of joe!
I came here to grab a Frap and it was packed! the seating area felt like it was over lapping each other…ugh…I had to stand up the whole time…didn't enjoy my breveage as much I should of…they were pretty quick with my order…sadly there's no outlet to charge my phone…what the hell! ( /。 ) ！
A little packed & crowded on the first floor but they do have a decent upstairs area that warrants an extra star. Decent place to hang out if you can find seating.
TL;DR Isn't the cleanest Starbucks and doesn't have the most attentive baristas.
The wait : 3/5 The line is regularly 10+ people here. This is due to many outside factors but the ones that Starbucks can control are the ones we care about. In the morning hours 0800-1000 they only had 1 staff making drinks. One taking orders, two ringing orders in, and two in the back doing something I assume was helpful. Similarly when I come in around 1600-1800 they have a similar dismal setup but it's not as noticeable because the line is drastically shorter. But with all that said the longest I've waited here is 10 minutes.
The seating: 2/5 There is almost 0 seating here. I'm spoiled coming from DC, a city where square footage is more like an assumption than a luxury. But here there are 5 SMALL tables against the wall allowing two people at each table to sit. There is one more table against the window. There is a standing bar with charging pass along the wall- helpful but normally covered by patrons in line.
Cleanliness: 2/5 This place isn't clean. While you don't see much (if any) trash lying around at tables or milk stations behind the bar where your drinks are being prepared is a MESS.
Ambiance: 3/5 not a good place to work. They're blaring music (good music, Weekend, Bieber, etc) at all hours of the day. Standard free Google Starbucks Wifi. No privacy at all.
Staff: 3/5 they have always been friendly when taking my orders. But the staff making the drinks hardly ever look up or smile. They're not very approachable when you're correcting a drink order or asking for a status of a drink. Usually they're singing to the music or talking to each other.
Drink Quality: 4/5 I order a Mango Black Tea Lemonade or a Soy Latte religiously. I always know if a Starbucks is consistent with quality drinks because of my "no foam" request. THEY JUST FLAT OUT IGNORE IT. A no foam latte requires a spoon to hold back the foam soy milk while pouring the soy into the cup, then to fulfill a "no foam" request you have to use that same spoon to scoop the remaining foam from the top of the latte. This Starbucks just pours everything into the cup- F what you requested!! In hindsight since this Starbucks is by no means sparkling clean it may have been more sanitary to not use a spoon when portioning my drink. Still, when you get foam you're getting less coffee and that doesn't make me happy.
I get that everyone wants to get out on time at the end of the day. But it was about 40 minutes before closing and everyone was too busy cleaning up to assist the growing line of customers. Heck, I'd only come in for a canned "Refresher", but getting to the front of the line took way too long.
Mind you, I'm not sure just what they were cleaning or how – the place was filthy! Pen marks, stains, and damage all around the register area, it was really unfortunate. I could have given some of this stuff a pass if the staff had at least tried to make up for it, but they were too busy socializing with each other to interact with their customers.
I hardly ever come to this Starbucks, but will again because it's so close to me now.
The line moves okay and it was nice to see someone stocking up the food stuffs at 5pm.
The guy at the register was bleh, but he was probably on a caffine low, so I'm not mad at him.
The service was fast, my drink was hot, so no complaints.
Very busy here. It was packed when I arrived. I thought the one in Penn Location would be more crowded. I waited several minutes for my drink. The servers were working at decent speed I guess, but it was a pretty long wait. I wanted my iced caramel macchiato with whipped cream and caramel. They really gave me like a spoonful of whipped cream only!!! And it melted too fast! Anyway, they added a good amount of caramel but, the caramel got all over the cup and was messy. There is little seating space; to is more of a on-your-go type of Starbucks.