Five Guys Burgers and Fries
“This is not quite a fast food joint, so there is a bit of a wait on your order, but it's worth it!”
“If you are hungover, and need a greasy double cheeseburger to sop up the leftover booze, hightail it straight to 5 guys!”
“Very near the Home Depot and Sports Authority so stop in before or after shopping!”
Five Guys Burgers and Fries
Take-out: Yes
Accepts Credit Cards: Yes
Bike Parking: Yes
Wheelchair Accessible: Yes
Good for Kids: Yes
Good for Groups: Yes
Price range.
$$ Price range $11-30
8 reviews
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THE PROS:
Like the location. Parking is easy.
The guy taking my order was nice and friendly. Never had problems in the past either with customer service.
But I'm writing this review from a recent takeout order that bugged me enough to point out some issues.
Basically, I ordered two regular fries, and as we waited for our order, we were watching as the guy assembled the cups of fries for the orders. I noticed that he was using the smallest size cups for all the fries, despite the fact that he was visibly reading the orders. When he told us our orders were next, we watched carefully to see if they would give us regular sized cups for the fries, but they just took the filled small ones. My only assumption that they were too lazy to reach over and take two regular size cups! That's why they're near the fry station anyway! Come on!
When my husband asked if those were the regular size, the guy's eyes kind of widened and there was a slight hesitation before he said yes.. Come on, we aren't stupid — there were three different stacks of cups, in ascending order, so it was obvious he was lying. But we didn't want to press it, and he added an extra scoop of fries (even though they do that for everyone regardless).
Overall, it's not a huge deal, but it irked me because I am paying for something I'm not getting. And something that could have easily been fixed, but they didn't want to be bothered. It was around 2:30 -2:45 on a Thursday afternoon –they weren't exactly overflowing with customers either to take a few seconds to switch cups. It's the principle of the matter, not the extra $2.60 I threw away.
For two cheeseburgers, and two regular fries, it was close to $28 bucks, so I knew it would be expensive going in. It's why I don't come here often, because while the burgers are good, it's not thaaat good either. If I do come back, I would make sure to be firmer with what I am getting and paying for. But as of now, I have no real desire to come back. The fries were decent, some seem undercooked, and blander than they used to be.
Yes to fresh burgers and an awesome thick chocolate shake. Yes, Yes, Yes.
Stopped in for a quick bite and got exactly what I needed. The food coma is real and the quality is fresh and quick. Can't ask for anything better than that.
A review of the food at Five Guys would be as pointless as a review of the food at McDonald's. rather I shall review this location. There is both ample street parking as well as a private lot. The interior is bright, clean, and has a moderate sized seating area. The staff is polite, courteous and very friendly. The bathrooms are clean ad well stocked. I order online from this store quite often and I am always satisfied.
There is a level of truth to the idea that I grade multi state, chain fast food restaurants with a thicker and bolder red pen. But I do feel their presence, outside of middle of America's highway and byways is taking away from local individual entrepreneurs to take a shot at their own independently owned and operated food service businesses.
Yet, I still keep my reviews unbiased and always willing to give high marks if the chain is deserving of them.
My first experience with Five Guys was in South Carolina and I was quite disappointed. After reading a NY Times article about America's Fastest Growing Companies, which Five Guys was written up quite well. From their humble beginnings right up to the point of burger super power that they have become and remain today, my excitement was high but was once again left with a high level of disappointment . Highly greasy, high fat, low quality chopped meat and inferior ingredients in all other toppings.
**How I miss the wonderful In and Out Burger in SoCal.** (Southern California).
The South Carolina experience aside, I hoped again that the locations in NY would be better. New Yorkers demand better quality food, so my thinking was reasonable in theory.
Strike up the sound of the the incorrect answer buzzer sound from Family Feud- AAAhhhahHHa-not the Louie Anderson toned down buzz, no. The Richard Dawson buzzer: AAAhhhahHHaaaahhhhhhhhhhhhhhhhhhh
The Little Bacon Burger was an overpriced greasy mess served to me in a thin piece of greasy aluminum foil. How about offering the customer a complete roll of paper towels for an up-charge of $1.00, which I would have happily purchased.
$6.96 bought me a hamburger with no drink, no french fries. The bacon was the size of flooring splinters and so charred were they in color and taste, they held absolutely no flavor, the lettuce and tomato amounted to one slice of each and were as wet as a pair of Sunday afternoon swimming trunks.
The workers were all under 25, realistically closer to 20. They did their jobs well enough, friendly, smiling, respectful and helpful, which was the bright spot in my experience, if you want to find a bright spot, about as bright as a flickering candle in a hurricane.
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I can not at this point convince myself to revisit any of the Five Guys locations, as I just do not see my experience becoming much better.
Welcoming staff that greets us by *shouting out loud* as we enter through the front door.
Delicious burgers and amazing fries with potato skin. Heard they make the fries per order. Super fresh!
Clean place, especially the restroom.
No complaints!
Condiments are all in tact. Soda machines are new. Free peanuts to eat while waiting for the food. NICE!
I Guess I can say that Five Guys Burger and Fries was Just OK.It s really Nothing to ride home about,once again it was not my choice to have lunch there it was a Friend 's
treat so I went for it.The Burgers are just Okay,The Fries I can say are super greasy,The onion rings were also just Okay,I can also say their soda machine offered a lot of different choices when it came to flavors.Now will I go out of my way to once again revisit Five Guys?Absolutely Not !
I was in the mood for some grease. Guess I was down a quart. That's the only reason I sometimes hit a five guys restaurant. Their food is just so well lubricated.
I've eaten here many of times when I lived in Forest Hills Queens. They make a consistent burger and fries. Love the peanuts while I'm waiting for my burger. It's a chain but a very good chain