Applebee’s
Applebee’s
Take-out: Yes
Accepts Credit Cards: Yes
Good for Kids: Yes
Good for Groups: Yes
Happy Hour: Yes
Outdoor Seating: Yes
Has TV: Yes
Waiter Service: Yes
Price range.
$$ Price range $11-30
3 reviews
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Came here for happy hour after work with a friend. We were seated and waited, and waited until someone came 15 minutes later. Our waiter Alex informed us that happy hour was over, since by the time he got to our table it was 6:04 so four minutes past happy hour prices. We explained that we had been seating and waited 15 minutes before he came our table. He honored the happy hour price for my sangria. My buddy ordered a beer which wasn't on the happy hour menu and we shared an appetizer.
When the bill came, we were charged full price for the sangria and called the waiter over to rectify the bill. Our waiter Alex proceeded to tell us that 7.50 was the happy hour price ( so the drink non happy hour cost $15). When we looked at him incredulously, he back tracked and said that the difference between happy hour and non happy hour prices for the sangria was a $0.20 difference anyway. At this point it was getting annoying being blatantly lied to, so we asked for the manager to correct he bill. After waiting some more and asking our waiter to please get the manager a second time, the manager came by.
We politely explained the situation and to our complete shock the manager said he would try to see what he could do. But he couldn't guarantee anything as the ticket was already put in the computer..um yes but you are the manager and can override the computer. The manager came back and corrected he bill, but not without leaving us with a sour taste in our mouths. Having worked in the restaurant industry I know customer satisfaction should be priority to a manager.
Would I come here again? Maybe, but the manner is which the situation was handled has swayed me away from recommending this Applebee's to friends.
This Applebee's forgoes the traditional scrapbook-like decor of other Applebee's for a more modern, almost Brooklynite-hipster ambiance. Think lots of natural wood and chalkboard paint with large quirky typography. Overall, I think it's a nice re-vamp, and makes the place feel more like a real restaurant.
I like the outdoor patio with the fire pit and large flat screen. Looks like a cool place to chill or watch a big game.
The food is… Meh. Came out hot, tasty and at a decent speed. What do you expect? It's Applebee's, not the Ritz.
Considering this was a new location, we expected to possibly encounter some issues. Contrary to the negativity that was posted here, we didn't encounter any.
We came in at around 5:45pm on a Saturday evening. Even though the place was almost crowded, we were seated within 5 minutes. After another 5 minutes, our friendly waitress came by to take our drink orders. Because we've patronized other Applebee's locations in the past, we already knew what to order. She gladly took our food orders as well and then walked away.
After another 5 minutes, someone from the bar came over to deliver the beer that I ordered. But before she placed it on the table, she said, "Hey, wait a minute. Are you old enough to drink?". I said, "Yes, I am". Then she said, "Oh, uh, okay. Enjoy." Hmm… Well, needless to say, our waitress didn't proof me when I ordered the basic sized Blue Moon White IPA.
As with previous experiences at other Applebee's locations, we opted for the 2 for $20 deal. The portions received are always good enough to share and to take home. After another short waiting period, our mozzarella sticks came out. The coating was crispy, the filling was gooey, and the sauce was tangy. This was no different than any other Applebee's location that I patronized in the past.
As we ate, our two entrees came out. The first one was the Oriental Chicken Salad. The vegetables were well-cooked, the chicken was crispy, and the salad dressing was light. This tasted the same as the other locations.
The Three Cheese Chicken Penne contained gooey cheese, hot penne, mini tomato cubes and grilled chicken that was well done. Nothing was unusually salty here. Again, the taste was not different than any other Applebee's location that I patronized before. We ended up taking a small portion of this home.
Of course for dessert, we ordered the shooters. My parents had the strawberry cheesecake ones, and I had the chocolate mousse shooter. None of these were too sweet. This was a good way to end a nice dinner.
The whole place appeared to be clean with modern decorations existent throughout. Even the restrooms were clean too. I actually noticed that the handle on the bathroom door is different. It's angled in a way that you can simply use your wrist to open the door, instead of your hand. But still, like others, we used paper towels to open the door.
We saw the manager at the exit, and she asked us about our experience. We told her that we didn't encounter any major issues in regards to the food or service. She says she's glad to hear that since she has received so many bad reviews from different sources ever since this location has opened up. Well, I wish her luck in remedying the issues that were brought up by other customers.
Overall we were satisfied with our experience. The food quality and service received was excellent. This location is even closer to home than the one on US-22 in Union. We'll definitely be back later on.