Benihana
“He smiled the entire time while he performed tricks for everyone at our time.”
“Very much enjoyed my food which was a three dish trio chicken, shrimp, and filet mignon.”
“It's pretty simplistic, and for the most part, you're paying for the entertainment.”
Benihana
Takes Reservations: Yes
Take-out: Yes
Accepts Credit Cards: Yes
Bike Parking: Yes
Wheelchair Accessible: Yes
Good for Kids: Yes
Good for Groups: Yes
Waiter Service: Yes
Price range.
$$$ Price range $31-60
8 reviews
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First time at this hibachi place and I Thor the food was very good. The service was very slow though. I wasn't able to enjoy my food all together. I had my rice done, then 30 minutes later my shrimp was done and 15 mins after that, my chicken was done. My boyfriend got his steak 20 minutes after I was done with my dish. It was a good but I dot think I'll be coming back.
The restaurant is nice, there is a bar, hibachi grill, and sushi area. There is even a cool koi garden outside.
Service – The service was extremely slow and inattentive and our chef was distracted the entire time. This was one of the worst experiences that I've had at a Benihana.
Food – We ordered a shrimp tempura roll that was quite tasty, but overall the food was average.
Went with a large group of co workers yesterday. The first impression, rude hostesses. You were doing them a favor by being there. After being seated both our server and chef were nice but had some trouble communicating. The food served hot off the table is very good, but let it sit for a while and the flavor fades. The fried chicken rice is my favorite part. I had the filet minon and the steak was cooked to my liking. The sauces are nice to make the food more flavorful. The cocktails are too sweet. The sake was bland. The food is better than the drinks and service. It was entertaining but wouldn't be high on my list to return. This is always part of a 4-6 year rotation.
This location left much to be desired. I've been to numerous Benihana locations, our experience here was by far the worst one.
I made a reservation for 7:30 for 3 to celebrate a work promotion. We arrived at 7:30, we were told it would be 10/15 mins. We opted to start at the bar with drinks, the bar was overfilled with other guest waiting. We sat at a nearby table, a waitress apprehensively approached us and told us we couldn't just have drinks in the lounge, we "have to order." Since we were waiting for a hibachi table that wasn't possible…
Our name was called we were sat with 2 other parties. After waiting about 10 mins our server arrived and took our drink orders.
5 mins later returned back with soup
7 mins later returned with drinks
We ordered a sushi roll
3 mins later salads arrived
you caught my drift…
All of this could have been forgiven had or chef had any resemblance of a personality. Won't be back to this location anytime soon.
"…the founder of Benihana? Benihana… Beni-f***ing-hana? BENI-F***ING-HANA? WHY? WHY, GOD? Why would You be so cruel as to use the king of Japanese restaurants to take me down?" – Jordan Belfort, The Wolf of Wall Street
I could probably never go to Benihana again without hearing Leonardo DiCaprio's rant as Jordan Belfort in my head. What does it mean? Nothing, but I thought it was funny!
Anyway, what can I say? Benihana is ok. It is a loud, boisterous, smoke and grease filled communal party where chefs slice, dice and play with your food before serving it to you. My middle school aged nephew especially likes it because he can be his rambunctious little self without other dinners bating a eye, because most likely they have kids with them doing the same.
There are two sides to the large space one with regular tables, a sushi bar and a drinks bar where you can have a more low key experience and dinner at your own, non-shared table. Most people come for the Teppan, where you sit around a large iron plate grill to see your food prepared before your eyes. If your party is less than 12 people then most likely you will be seated with other diners.
Dinners comes with onion soup, which I found pretty bland along with an equally unremarkable salad. Shrimps, onions and green squash are up next being cooked up and served with sweet and mustard dipping sauces that you can use for the rest of your meal. You also get a choice of rice with most getting the fried version cooked on the Teppan. Steak and Chicken are popular choices. They make a nice sesame coated Tuna Steak, or you can get the Salmon like I did which I enjoyed.
Its a fun experience, but maybe not for everyone especially with all the noise and commotions during busy times. It also can be warm depending on where you are seated and most likely you will go home reeking of smokey grease, but if you are laid back and take these things in stride you should have an enjoyable time.
I'm hanging out with family at the hospital around the corner this week. We were looking for a place to eat and we spotted Benihana last night.
I ordered a sushi and sashimi dinner; my stepdad had the hibachi steak. He liked the steak…the portion wasn't huge like some other places, but it was fine since we couldn't do leftovers.
The sushi wasn't very good; a few pieces were passable…others were mediocre and one piece was downright nasty. I had to spit it out.
The bathroom really turned me off big time…it was filthy. I didn't use it…but I did wash my hands…and didn't touch anything else.
Disappointing….this place used to be pretty good.
Came here for lunch with family and it was absolutely painful sitting through the meal. The chef/cook must have been new bc he had no clue what he was doing. He confirmed our order 3 times, overcooked the rice and vegetables, and it took forever; almost 1 hr and 45 min. He served everything one by one, so by the time you finish vegetables, you had to wait for rice, and when you're done with rice, you wait for your entree.
The place is definitely old and not taken care of well. People are nice, too bad that's the only thing going for them.
As for their secret seasoning……it's garlic butter and a lot of it. It's probably about a stick of butter per person for each meal. They use butter to mask the lack of skill.
I have patronized this resteraunt for at least 6 years. I usually go to the Westbury location because there's better service. However, as my birthday is approaching my grandma wanted to take me somewhere on Sunday so we went here.
Firstly, we had a reservation and had to wait which was OK because I understand places get busy. We sat at a table with a larger party than us we were three and they must have been 6 or 7. One of the women in that party was a vegetarian Anda health fanatic. She didn't want any sauce, butter or salt on any of her food. However, we definitely wanted butter and sauce. I specifically told this to the chef who nodded his head.
The woman kept making it a big deal that he was putting butter on the table that her meal is being cooked on so the chef completely disregarded my request and did things the way she wanted it. Why was that? I'm assuming because their party was larger and he would be getting a bigger tip than from our party.
Secondly, the service was terrible. The waitress we had took 20 minutes to come take our drink order and then 10 minutes to bring back 2 cokes and a water. When the salad came out mine didn't have dressing so I asked for some. It NEVER came. When they took the soup order we were asked to chose between miso and onion we all chose miso. Somehow, we ended up with two onion soups and a miso. When I told the waitress she nodded and smiled like she was going to replace it and again, it NEVER came.
The food took 1 hour before we were able to eat. It was cold at that time and it didn't taste good because it wasn't cooked how we requested which was not a special request we just wanted the food to be cooked normally.
Lastly, my mother decided she couldn't take it anymore and went to speak with the manager. To my surprise, that was a big waste. The manager was simply staring us in our faces and not being understanding. In fact, he argued against us that we didn't know what we ordered which was insulting to me as I have been a patron of benihanas for many years and have tried almost everything on the menu multiple times. He did absolutely nothing for us aside from say OK we will re cook the rice for you which was NOT the problem. He Was Arrogant And NOT underatanding.
To put the icing on the cake, there were too birthdays on the table mine and someone else from the other party and the waitress was aware. However, she only brought out a cake and sang to the other individual.
I will personally never come back to this location. It was the worse service and a waste of my money as I didn't get what I paid for. I'm disgusted by the way I was treated and wish I could give zero stars for this visit. Unfortunately, yelp won't allow me to do that.
I think the employees here needs to be retrained on what customer service means and also understand that customers come first regardless of who is paying more. In fact, I felt as though we may have been treated this way because we weren't your average white customers. I'm very light and so is my mom but my grandmother is dark. Hey you never know but that will be my last visit here.