Cakes By Christine NY
“Christine was extremely professional and working with her via email was no problem and no hassles!”
“We went with a vanilla cake with choux cream and fresh strawberries, and oh boy, it was absolutely heavenly.”
“Cakes by Christine helped with my daughter's first birthday party.”
Cakes By Christine NY
Delivery: Yes
Price range.
$$ Price range Moderate
2 reviews
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When another baker unexpectedly reneged on our agreement for a custom cake five days before the party, I reached out to Christine in a blind panic, asking whether she might be available to help. Her responsiveness to e-mails alone is commendable, with the first arriving in my inbox mere hours after I sent it. She admitted it'd be a tight schedule but was willing to take on the complex design. The cake was for my husband's graduation, and she incorporated my random musings, ideas, and googled photos into an astonishing cake that elicited gasps (and photo snaps) from all those present. That she was able to create such an incredible cake in less than a week, with free delivery to our venue nonetheless, speaks volumes of her dedication and craft.
Had the cake only looked beautiful and tasted like cardboard, the whole thing would have been a wash but the yellow cake on the inside was incredibly moist, coupled nicely with a choux cream and fresh berry filling (berries incur an extra cost but she was very upfront about the breakdown of pricing).
Christine was extremely clear and communicative throughout the entire process, creating an edible celebration piece that just made the entire event. I'd give her my highest recommendation for anyone looking to create a custom cake for any special occasion.
Edit – "I didn't think you appreciate a damp box for your cake but maybe I was wrong". Owners sarcasm was clear in her response with respect to the damp box. I'm done with this review and will not be responding to the business anymore.
Edit – wow, the owner responded about not wanting to start a "pissing contest" (is that what you call it when responding to a complaint?) yet her sarcasm was clear that perhaps she was mistaken and I do indeed would prefer a damp box for my cake and somehow damp box tickled my fancy? nice job responding to a complaint. Ultimately u said you will be "right out" and your definition of such is 30 min. Feel free to respond further with your non pissing contest sarcasm.
Sure the cake looked fine but when it comes to the reliability of providing the product at the previously agreed time, not good! (Unless u allocate 30 minute to pick up a cake)
My wife's been dealing with this business for our daughters birthday I took a look at the websites and all the cakes looked decent too however 1 star review as I started drafting this review sitting right outside waiting for this lady to show up and give me my freaking cake. We originally agreed on 11:30-12 pick up time and she changed it last minute that she'll be available after 12. We arrived at 12:10 and waited 30 minutes for her to take the cake out and made us late for our daughters birthday party.The lady was not clear on the phone on the reason for delay, it was not clear if she's inside prepping or still outside "finding a box", based on initial conversation she implied she's looking for a box for the cake (and frankly how can u run out of boxes for a freaking cake shop come on!). Very frustrating and no transparency on what the heck she was doing as she wasn't picking up her phone.
30 minutes later she came out with a cardboard box that's not fully closed with some tape on top of it. She was apologetic but also defensive. "I'm coming right out" does NOT equate to a freaking 30 minute wait. I was honestly considering just leaving and buying a cake else where and call my credit card company.
Sure the cake may be decent but careful on her lack of time management ability (or lack of boxes) and better yet allocate 30 minute to pick up a freaking cake.