Chili’s
“The only meal I wasn't thrilled with was the Chicken crispers.”
“We have been back, enjoying the excellent fajitas and other menu items.”
“However, I still prefer the appetizers & entrees offered at similar franchises such as Applebees and TGI Fridays.”
Chili’s
Takes Reservations: Yes
Take-out: Yes
Accepts Credit Cards: Yes
Good for Kids: Yes
Good for Groups: Yes
Happy Hour: Yes
Has TV: Yes
Waiter Service: Yes
Caters: Yes
Price range.
$$ Price range $11-30
6 reviews
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Some coworkers and I went for dinner before heading back to work for Back-to-School Night. There were 7 of us and six of us paired up and split a sandwich and salad.
We got the quesadilla explosion salad and the bacon avocado chicken sandwich. Both were absolutely delicious!!! They even split the plates for us so we didn't have to do it ourselves. So we each got a plate of salad and a plate with chicken sandwich and fries.
The salad was really good! It had two small cheese quesadillas and the dressing was really good with some nacho strips in the salad as well.
The bacon avocado chicken sandwich had a pesto mayo and it was on a pretzel roll. Chicken was so juicy and delish and the pretzel roll was soft! Would definitely get these two items again (but I don't think at the same time again….I was stuffed after that!!)
Slightly worn out Chilis. Even with the lights low it feels a bit grotty and needs a good scrub up! Came here as it's next to Enterprise rent a car.
But, on a plus point it gave away fresh nacho chips and salsa with a Foursquare check-in! 🙂
Ok this might gross you out but…well, lets first start with me. I always have a great experience with Chili. Love their chicken crispers! Good drinks too. My good friend, she always find stuff in her food. And we had lunch together one time at the one in Rt. 18, and she found a dead tiny insect in her salad. Anyways, all is well because we got chili bucks which the manager gave us for the inconvenience that my friend had. Hey we were able to use that chili bucks to buy more booze! LOL. I didnt find it in my food so its all good!
I am extremely impressed with the taste of my food. My coworkers and I decided to have lunch at this location on our way back to Long Island. I haven't had Chili's like in two years and I wasn't really impressed from my last experience. I was expecting food that is really generic and tasteless. What I experienced was the total opposite. My potato soup was really tasty and cheesy given it was topped with shredded cheese get it lol!!! My half chicken sandwich with avocado from the lunch menu taste fantastic. I will definitely be back with my friends to the Chili's franchise in the near future. I personally think Chili's is going in right direction with their make over and technology upgrades.
From 4 to 1 in one sitting, I've come here so many times and I've never experienced it like this last night. My waitress must have been over worked and the manager has no clue what quality food looks like.
First, The waitress was the hostess. After directing us to the table she made a sharp turn into the kitchen and never made it to the table. We sat ourselves at this point. As I began to order my drinks the waitress began to bad mouth the manager because she was taking orders and sitting people. The drinks came out and then shortly the food followed. I took one look at the "smoked wings" and I was immediately turned off by the color of the chicken. I've never seen the skin of chicken look so disgusting. I wasn't going to be rude about the whole thing and I knew things could happen but after the manager came out inquiring about the chicken wings, instead of apologizing and offering a replacement, thats when I knew he had no clue or probably didn't even look at the dish. His reply "They're smoked" What exactly does that mean? That chicken can look pale and disgusting. Then he wanted to throw them in the deep fryer? I was trying to figure out if that was an insult or was he trying to keep the dish from going in the garbage? If the product is smoked, Why would you ruin that by throwing them in the fryer? I was so beyond myself I fired an email off to Chili's while I sat at my table. It takes a lot of energy to drive a person to that point.
After the end of the night, I will no longer go back to this location.
Expecting the worst, I finally relented and accompanied my wife and two kids to Chili's. And to my surprise, we ended up having a pretty decent experience.
I read a lot of business news and was aware that Chili's had been for some time in a massive top-down overhaul thanks to pressure from their biggest investors. Such a geek I am that I even read through a 200-page PowerPoint that talked specifically about what Chili's was doing to turn itself around. And I must say, it's working.
Chili's will always be Chili's in that it is still a mediocre chain restaurant, even when it is firing on all cylinders. But the kids love it, the booze is cheap, and there's plenty on the menu that everyone can find something that should appeal to them.
Some of the highlights for this location:
First, the store was clean and up to date in terms of modern decor. That's a biggie. You fail on that and you may as well just close up shop.
Second, they have a tablet-driven system for managing the check, which also serves up iPad-like games for the kids. (For $0.99 per visit.) It doesn't replace your server, but it does allow you to call for them, pay the bill, split the check, and obtain a receipt. When you pay, you are offered to take an electronic survey about your experience. As a person who lives and dies on customer insights, I cannot begin to tell you how smart this is.
Third, the manager walks the floor and stops by each table to see how their meal is going. That's a nice touch. He's a really nice guy.
And lastly, the food isn't half bad. Everything is crazy salty, as my wife pointed out. So if that's a problem for you, I might suggest you steer clear, or at least wear comfy shoes that stretch, because your ankles are bound to swell up.
Guacamole made tableside, though gimmicky, produced a more than edible version of the classic. And my wife's black bean burger smothered in sautéed mushrooms and melted swiss looked like it was pulled right out of the photo on the menu.
Me? I keep it super-simple at a place like this and just had some boneless buffalo bites. I'm sure they are frozen nuggets of mystery meat, but their sauce is good, and when washed down with a few beers, I'd go so far to say they're even better than Hooters, Applebees, or Buffalo Wild Wings.
I don't plan on running back here any time soon, unless it happens to be for a few apps and Jamesons at the bar. But for the occasional trip with the kids to maintain my sanity, Chili's turns out to be a decent option to kill an hour or two.