Chuck E Cheese’s
Chuck E Cheese’s
Takes Reservations: Yes
Accepts Credit Cards: Yes
Bike Parking: Yes
Wheelchair Accessible: Yes
Good for Kids: Yes
Good for Groups: Yes
Waiter Service: Yes
Price range.
$$ Price range $11-30
4 reviews
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Ade Due Damballa, give me the power I beg of you! One ends up chanting this just to survive here. What this place needs is Charles Lee "Chucky" Ray to manage here,. similar to kitchen impossible.
Came here for a first birthday celebration. My 7 year old nephew tagged along for it. As we entered, I used the promoter name aka the birthday boy to get in. The bouncer pulled out her list searched, resulting in us receiving our stamps.
My nephew was like a veteran Atlantic city gambler . Seemingly with all the superstition that comes with gambling. He knew what games to stay away from as they where broken in some sort of way. There was a game that was just scrolling "abort, retry fail" all the children looked at it in amazement.
The staff, the kids running it was a romper room. I couldn't tell who was a worker or and who wasn't. Let's face it in the end we are here for the kids. Funny thing is you ask them did you have fun? My nephew said "best time in the world." Hey, i guess that is what matters versus them tearing up the living room. They can go tear up chuck games, let it out bang the 'ish out of them. Well I'm sure most parents would rather that then having that little Picaso writing on the walls with crayons.
We had a party of 17 people and it was on a weekday so it was not very busy. The only real complaints I have:
1. It took forever for the food to come out.
The first pizza came out about 30 minutes.after we asked for the food. 20 minutes later we had to go check and they had put the pizzas in the oven but forgot to press the on button!
2. Also, several games were not working properly. They would take the tokens or work for one kid then stop working, etc.
3. Of all the ticket muncher machines to convert tickets into the receipt only 3 out of 10 were working at any given time.
I personally would prefer to be water boarded than to go to a Chuck E. CHEESE'S. But my kids love it and going during the day was a better experience. On weekends and later in the day is when you run into the problems of the less desirable crowd!
***IMPORTANT NOTE: The young woman that attended to us was absolutely AMAZING. Her name is Keyla and she is only 17. But not only was she delightful, but she came by often all while cleaning, manning the register, where kids pickup toys, taking orders to ALL of the tables, she swept, basically this young woman appeared to be the only employee caring for customers in the entire LARGE place with the exception of the young woman at the front handling security, one young woman at the area where kids redeem tickets and a man who I assume was the manager that was at the register.
Their problems can be addressed with better management in my opinion. I never thought I would recommend a 17 year old, but they should make Keyla the manager because this young woman has her act together, has an incredible work ethic AND she has a wonderful personality and disposition!
Oh Chuck E. Cheese in Harlem.
GET it together. Do it for the kids please!
Celebrated my nephew's first birthday here. My little prince is finally one and as the proud aunt I am of course I was a little hesitant to choose Chuck E. Cheese as the venue of choice but you know what? Throwing a kids party is no joke… And we were NOT going to hire a creepy clown or whack magician so CEC it was!
Great for kids. Kids don't care half of the machines don't work. And that the ticket blaster only gives you single tickets that will take you an hour to redeem. Or that the service was appalling and they should make their job training more rigorous. Or that all their employees look clinically depressive. Or that their prizes suck tremendously. Or that it smelled like sweaty socks. Or that there was some borderline ratchet crap going on on the floor. UGH. Of course kids will be kids and still have an awesome time. Unfortunately for me I'm an adult so I notice all that's wrong with the place.
Don't think I'd take my nephew back as this place, though not too far from where I live, needs to get their crap together or perhaps stop hiring beauty school dropouts. Yeh- I said it.
Maybe that's why my 1y.o nephew cried the entire time? Ha.
Terribly, terribly disorganized place. The table system sucks, the ordering system as a result of the table system sucks. Food takes way too long to come out after placing order and then it's not as described on the menu. I ordered boneless wings, instead I get chicken shaped like balls. (Hey, hey. Keep it clean folks.) The personal pizza was $8.99, about $3 too much in my opinion. Too many machines were having ticketing issues or weren't working/responsive. Short staffed and majority of staff looked unhappy. Kids were running around unattended by the adults who they came with. Three different people had alerts put out to find their children. In the words of the sharks, I'm out. Never again.