Duane Reade

Duane Reade

Accepts Credit Cards: Yes

Price range.

$ Price range Inexpensive

2 reviews

  1. Clean but always crowded, customer services sucks, no one says "hi", "please", " thank you" , nothing, nada, not a word. This particular evening the cashier actually commented, out loud to another cashier that she felt "like a hostage", it was funny, but extremely sad…ma get another job. This location needs more cashiers during peak hours and weekends and some customer soft skills training.

  2. If I could give zero stars, I would. This location is awful.

    I took pictures with two underwater disposable cameras while in the Caribbean. I brought them here to be developed on 11/2/14. After waiting more than 10 minutes for someone to assist me, an employee took my cameras and information. She said I would receive the prints in a couple weeks because they have to send the film to North Carolina to be processed. I said that's fine, I'll call in two weeks.

    Two weeks later, I call the main line and ask for Photography. I was put on hold, and after five minutes, I hung up. I called again and I was told to call in the next morning. I called the following morning and they told me their computers were down. I decided calling was not the best plan of action. Since then, I have made random trips to this location trying to get my prints. Each time I have to wait to be assisted and am rushed when I finally get someone's attention. Each time I am told the computers are down or they can't find my prints and ask me to come back.  

    I'm so frustrated and disappointed. Thanks for losing my memories, Duane Reade.

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Fulton Street 522
11201 NY US
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Monday, 7:00 am - 9:00 pm
Tuesday, 7:00 am - 9:00 pm
Wednesday, 7:00 am - 9:00 pm
Thursday, 7:00 am - 9:00 pm
Friday, 7:00 am - 9:00 pm
Saturday, 7:00 am - 8:00 pm
Sunday, 10:00 am - 7:00 pm