Duane Reade

Duane Reade

Accepts Credit Cards: Yes
Bike Parking: Yes
Wheelchair Accessible: Yes

Price range.

$$ Price range Moderate

7 reviews

  1. 24/7 pharmacy. For that reason alone I am already a fan. The pharmacist that helped me was really nice and filled out a prescription for me that rite aid wouldn't because it was "3 days too early". He also gave me advice on something else that was very helpful. Seemed genuine.

    However…. This is not the pharmacists' fault (and I also asked my psychiatrist about this), different pharmacies can charged different amounts for the SAME GENERIC BRAND. Not the brand name Klonopin but clonazepam in my case. At rite aid it's $12 without insurance and at Duane reade it was $70!!

    The wait was short but I also was the only one waiting at 11pm for some reason. Store was organized but really just wanted to review the pharmacy.

  2. Lines in the mornings here is ROUGH. Very few employees makes for a dismal shopping experience when you're picking up stuff before work.

    This location does have a great travel stuff section, but pretty depressing nail polish and hair care sections…

    Also, I saw a waterbug scurrying around their nail polish section and that was pretty much the end of it for me, unless I get DESPERATE, but that's why I'm giving this Duane Reade 1 star.

    I don't like roaches, but WATERBUGS. – I LOATHE THEM, and don't try to give me the "but it's New York!" line, that's BS, that's why exterminators and Departments of Health exist! I mean, this place has a pharmacy – there shouldn't be any nasty insects or vermin of any kind here.

    There's a Duane Reade on the corner of 57th and 8th – go there instead if you can.

  3. This is a smaller DR and I like the one at 100 W 57th better, but I wouldn't necessarily walk two blocks out of my way to go there.  I mean, two blocks…who am I?  Meb Keflezighi?

    Anyway, they have the usual stuff here and the staff is pretty efficient at checkout but if I know I need things, I'd go to one of the bigger stores.

  4. We all know Duane Reade as the NYC counterpoint to CVS.  This location, like al Duane Reade location has everything you need, it's a bit cramped, blah blah blah.

    Why am I reviewing this location?  THE TRAVEL SECTION!

    This location has a crazy travel game.  Every travel sized toiletry from bay powder to shampoo to lotion, they have it all.  In addition, they have ear plugs, neck pillows, and all sorts of other travel-related stuff all in one place.  I have never seen such a comprehensive travel supply section at any other drug store or supermarket in NYC.  As a person who travels often for work, this location is a real problem solver.

  5. Normally, Duane Reade is the last place I'd bother to Yelp, but after my most recent experience with the pharmacy at this location I am compelled to get out my anger.  I have been going here for my Rx needs for over 5 years now because it is the closest pharmacy to my work, but over time its proximity to my office has become the ONLY thing which makes this DR the convenient choice.  

    The pharmacy staff is impersonal, rude, and incompetent.  You'd think after 5 years of coming in at least once a month, the pharmacy staff would at least recognize my face.  Yeah, I know this is a busy spot but come on – maybe you can't remember my name, but do you really have to ask me if I've been here before every single time?  And at the very least, when you finally acknowledge me after I've waited 20 minutes in line and at the counter, don't ask me a question and then interrupt me five times to laugh with a coworker or wander off to do god knows what.  It's bad enough that pharmacies offer us no privacy with our personal information, I shouldn't have to advertise my name and prescription six times just because you're not paying attention.  

    I've even been over-charged for prescriptions before (the same prescriptions I've been getting for years and paying the same co-pay for), which is the opposite of convenience when I then have to file a claim with my insurance company for the difference I am owed.

    I've tolerated all of this because the location is convenient and, well, I guess I just assumed that if it's like this at Duane Reade which has a location on every corner in the city, it probably isn't better anywhere else.  But the straw that broke this camel's back is that the past few times I've tried to fill a prescription, they simply aren't able to fill it.  My recent (and final) time, I dropped off my Rx on a Friday.  They didn't have it in stock but told me it was on order and would be in on Tuesday.  Tuesday I go to pick it up, all of paragraph two occurs until finally I'm told to go to the other counter to talk to the pharmacist, who tells me they have not ordered it and she doesn't know when it will be coming in. That's all she can tell me.  WTF?  No call to update me on my order – for a medication I need to take every day and now am about to run out of.  No solutions offered.  No apology, not even a sympathic look.  

    Just downright unacceptable.  I will no longer go to Duane Reade for my prescriptions.  I found Arrow Pharmacy just a few blocks up on 9th Ave.  They had my Rx in stock and were able to fill it within a half hour.  No wait, personable and friendly staff, a godsend after my atrocious experience at DR.

  6. I would patronize this location often as it's within walking distance to my workplace with the added bonus of it's 24/7 operation.  Despite of it's minimual stock for their sweet/chips and cookies they don't carry all the major brand names of personal care as Herbal Essences.

    Recent visit was to drop-off my prescription at the pharamacy dept. which the staff is absolutely cold stone nasty, bitter, abrupt, and down right rude!  The lead pharamacy technician and head pharamacist are both bitter and absolute nastiest of all in Retailpolis.

  7. ***This seems like a decent pharmacy that is just south of Central Park on Broadway; though the store is small, they seem to have a good variety of stuff and service was pleasant; prices felt high though that could just be due to this pharmacy's location in Manhattan***

    Parking in this area is very hard to find and incredibly expensive.

Rate and write a review

West 57th Street 250
New York 10107 NY US
Get directions