Take-out: Yes Accepts Credit Cards: Yes Accepts Apple Pay: Yes
Price range.
$ Price range Inexpensive
4 reviews
Shoshana Fey
It's a Dunkys in an incredibly busy train station. Every time I went to them, they filled my order correctly and in a timely manner. If it is rush hour expect to wait a while just due to the sheer volume of customers. I can see how they might start to run out of some varieties of doughnuts as the morning/evening goes by, esp if their delivery gets caught in traffic.
They do seem to have prepared for the crush of people, I've never seen a Dunkys with numbered and roped purchasing lines before. They do take the DD card, someone had reviewed earlier that they didn't take the DD Perks. They accepted my card and I received points for the purchase, so it seems that they now participate. All in all it is pretty much what you would expect. So no complaints from me.
Seriously the worst Dunkin' Donuts I've been to. Line is ridiculously long and service is slow and confused. Took me 15 minutes total to get an iced tea. Everyone waiting at the counter was complaining about the system as well.
Slow service in a crowded underground location. This DD is in Penn Station near one of the big staircases. While the coffee was good, it was a long wait to place the order and then to get the coffee. Disappointing.
A couple of the staff are actually quality people who do their jobs well which likely means they're not long for this shithole and that they will inevitably be replaced by the more standard DD employee who simply could not care less that their shop is in a train station and that most people are probably trying to catch a train. Aside from the couple of standouts, there's just a general lack of work ethic here. The shift leaders stand by watching the one employee at the register while the line of customers grows. I wonder what it might take for the shift leader to open a second register and expedite the line. I can tell you that it's not 8 people waiting.
And they used to charge 27 cents for a large water and then boom now it's 75 cents. What's that about? Starbucks–and there are two nearby where I will start going instead of this dump–gives water away for free. And Starbucks has a system that maximizes efficiencies and prioritizes customer experience. No wonder Starbucks is a major company and dunkin donuts is a major loser.
It's a Dunkys in an incredibly busy train station. Every time I went to them, they filled my order correctly and in a timely manner. If it is rush hour expect to wait a while just due to the sheer volume of customers. I can see how they might start to run out of some varieties of doughnuts as the morning/evening goes by, esp if their delivery gets caught in traffic.
They do seem to have prepared for the crush of people, I've never seen a Dunkys with numbered and roped purchasing lines before. They do take the DD card, someone had reviewed earlier that they didn't take the DD Perks. They accepted my card and I received points for the purchase, so it seems that they now participate. All in all it is pretty much what you would expect. So no complaints from me.
Seriously the worst Dunkin' Donuts I've been to. Line is ridiculously long and service is slow and confused. Took me 15 minutes total to get an iced tea. Everyone waiting at the counter was complaining about the system as well.
Slow service in a crowded underground location. This DD is in Penn Station near one of the big staircases. While the coffee was good, it was a long wait to place the order and then to get the coffee. Disappointing.
A couple of the staff are actually quality people who do their jobs well which likely means they're not long for this shithole and that they will inevitably be replaced by the more standard DD employee who simply could not care less that their shop is in a train station and that most people are probably trying to catch a train. Aside from the couple of standouts, there's just a general lack of work ethic here. The shift leaders stand by watching the one employee at the register while the line of customers grows. I wonder what it might take for the shift leader to open a second register and expedite the line. I can tell you that it's not 8 people waiting.
And they used to charge 27 cents for a large water and then boom now it's 75 cents. What's that about? Starbucks–and there are two nearby where I will start going instead of this dump–gives water away for free. And Starbucks has a system that maximizes efficiencies and prioritizes customer experience. No wonder Starbucks is a major company and dunkin donuts is a major loser.