As soon as I exited the train station, I saw the familiar orange, pink, and white banner. I had 10-15 minutes to kill before work, so I decided to take an afternoon tea break.
FACILITY The counters and floor were litter-free, and there were no sticky spots. It was pretty clean. There are only about 10 seats. Near the door are stools and in the back, there are some tables and chairs. Since there are only a couple of chairs, few people actually stick behind to enjoy their coffee and doughnut in the shop. During my time there, most people took their orders to go. It's pretty quiet here so it's a good spot to get some work done. In fact, two men actually had an informal meeting in the back of the restaurant.
SERVICE I found the staff here were professional and friendly. They greeted and smiled at me. My attendant completed my order in less than 5 minutes. I noticed that 1 of the employees saw 1 of their regulars enter the shop. She asked him if he wanted the usual. He said yes. So, she started to make his order. By the time, he got to the cash register, she handed him his hot coffee. So, he didn't have to wait for his beverage. What efficiency! If my coffee shop took notice of my usual order, I would frequent it even more. It's all in the details.
GOODS I only ordered a plain green tea, so I can't comment on their Dunkin Donuts beverages and food.
As soon as I exited the train station, I saw the familiar orange, pink, and white banner. I had 10-15 minutes to kill before work, so I decided to take an afternoon tea break.
FACILITY
The counters and floor were litter-free, and there were no sticky spots. It was pretty clean. There are only about 10 seats. Near the door are stools and in the back, there are some tables and chairs. Since there are only a couple of chairs, few people actually stick behind to enjoy their coffee and doughnut in the shop. During my time there, most people took their orders to go. It's pretty quiet here so it's a good spot to get some work done. In fact, two men actually had an informal meeting in the back of the restaurant.
SERVICE
I found the staff here were professional and friendly. They greeted and smiled at me. My attendant completed my order in less than 5 minutes. I noticed that 1 of the employees saw 1 of their regulars enter the shop. She asked him if he wanted the usual. He said yes. So, she started to make his order. By the time, he got to the cash register, she handed him his hot coffee. So, he didn't have to wait for his beverage. What efficiency! If my coffee shop took notice of my usual order, I would frequent it even more. It's all in the details.
GOODS
I only ordered a plain green tea, so I can't comment on their Dunkin Donuts beverages and food.