Take-out: Yes Accepts Credit Cards: Yes Bike Parking: Yes Good for Kids: Yes Good for Groups: Yes
Price range.
$$ Price range $11-30
2 reviews
Providencia Hurley
So I walk into this KFC on New Year's Day at around 11:30 AM, and I've immediately doubled the total occupancy. One server, one customer. How does this ratio achieve a 4 star rating, when usually there needs to be at least one cashier and one person producing the food?
Customer service.
Compared to the train wreck I experienced at the Dunkin Donuts across the street just minutes before, the service at KFC was stellar.
The cashier greeted me with, "Hello! I'm sorry!" I wasn't sure what she was apologizing for, but she explained that her co-worker had to leave because they needed small bills for change, but not to worry, she would get my food ready. She took on the roles of two people for a short while, and she put the customer first.
In the end, I got what I came for within an acceptable time and with friendly service, and KFC gets to have my money more often in 2014. So everybody wins (except my waistline)!
I have been coming to this location on and off for the last two years. I have found the location to be clean with friendly service and tasty food.
On my last visit I just had FIVE star service and food. Asjad was my cashier and was just great, awesome, fantastic and all the KUDOS you can give an employee. She was very welcoming with a big old smile and was efficient. She asked me the style of chicken I wanted as well as my choice of side.
The MOD was on the line helping out as other employees where working on other tasks. He certainly made sure that transaction time was fast with hot food.
My ticket number was K273004-2-34-2212 and my order was as good as I ever had. The chicken was outstanding. Hot, crispy, tasty, just delicious. Mash and biscuit also hot and tasty.
Overall, a Wonderful experience. Everything was done right and on point. I don't know which was better customer service or the food. Both were at high level of expectation.
So I walk into this KFC on New Year's Day at around 11:30 AM, and I've immediately doubled the total occupancy. One server, one customer. How does this ratio achieve a 4 star rating, when usually there needs to be at least one cashier and one person producing the food?
Customer service.
Compared to the train wreck I experienced at the Dunkin Donuts across the street just minutes before, the service at KFC was stellar.
The cashier greeted me with, "Hello! I'm sorry!" I wasn't sure what she was apologizing for, but she explained that her co-worker had to leave because they needed small bills for change, but not to worry, she would get my food ready. She took on the roles of two people for a short while, and she put the customer first.
In the end, I got what I came for within an acceptable time and with friendly service, and KFC gets to have my money more often in 2014. So everybody wins (except my waistline)!
BELOW IS A COMMENT I WROTE TO KFC CORPORATE.
I have been coming to this location on and off for the last two years. I have found the location to be clean with friendly service and tasty food.
On my last visit I just had FIVE star service and food. Asjad was my cashier and was just great, awesome, fantastic and all the KUDOS you can give an employee. She was very welcoming with a big old smile and was efficient. She asked me the style of chicken I wanted as well as my choice of side.
The MOD was on the line helping out as other employees where working on other tasks. He certainly made sure that transaction time was fast with hot food.
My ticket number was K273004-2-34-2212 and my order was as good as I ever had. The chicken was outstanding. Hot, crispy, tasty, just delicious. Mash and biscuit also hot and tasty.
Overall, a Wonderful experience. Everything was done right and on point. I don't know which was better customer service or the food. Both were at high level of expectation.
Excellent experience at KFC!
Great Job!