The Capital Grille
“Lobster Mac N Cheese – phenomenal
Parmesan Truffle Fries – ridiculous
Mashed Potatoes – unreal
I would go back again and again.”
“Had a couple great cabs with my meal, finished with creme brûlée and 20 year tawny port.”
“They are situated in the Chrysler Building which has a beautiful Art Deco architecture.”
The Capital Grille
Takes Reservations: Yes
Accepts Credit Cards: Yes
Wheelchair Accessible: Yes
Good for Groups: Yes
Happy Hour: Yes
Coat Check: Yes
Waiter Service: Yes
Caters: Yes
PokéStop Nearby: Yes
Price range.
$$$ Price range $31-60
8 reviews
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CUSTOMER SERVICE ONLY REVIEW!
Big valentines day (surprise may I add) date was planned here by my boyfriend. I had no idea where he had made reservations for – knew it was in the city and off we went. As the cab pulls up to The Capital Grille, I said hun…this is it? It seems closed. The entire place was dark and a sign was on the door that said due to an emergency leak the place was closed. Thats it. A bus boy was outside and said it had just happened. We were dumb founded. We were 15 minutes early for our reservation and hadn't received a call or anything. Our first valentines day date in years (we have a three and a half year old) was ruined. We ended up eating at the bar of The Capital Grille on the other side of town – went in hopes of them understanding and squeezing us in but they were fully committed. We called later on in the evening to say WTH? and they took our address and sent us a $100 voucher. Which by the way was a nice thing to do – but wont cover dinner there. We spent $147.00 plus tip at the bar at the other place. Awful situation all around, but the voucher should at least cover a meal for two there. A call to US would have been nice VS a call to them.
Good option for restaurant week prefix menu options ($28). The NY strip streak was a good 8oz size and prepared just right. The clam chowder soup was full of fresh chunks of clam and potatoes. And the flourless chocolate cake was silky smooth more like a mousse.
We didn't make reservations for lunch and was still able to get right in at 12 noon at a hightop table in front of the windows overlooking the street view.
I've been here twice for dinner and three times at the bar. Love their cocktails and their truffle fries. For dinner their oysters were good and their sea bass was delicious. Service here was always excellent. Usually a business crowd. Great for a business lunch or dinner.
On the eve of Snowstorm Jonas, some college fríends and myself, decided to catch up. I suggested Capital Grille, I thought it was the perfect place ,because I've been here several times and always was pleased with food and service. However, on this night, the waiter was relatively rude and seemingly disinterested in providing us quality service, but the food was great, as usual.
Service: We had a 6:30 reservation and arrived early, we were seated once everyone was present. When the waiter initially came over, we were enagaged in conversation when he asked what drinks we wanted, we were unprepared, this seemed to annoy him and things were down hill from there. Over the course of the night, he brought me the incorrect main course (I wanted steak, I got Salmon), slammed ítems on the table, left us for extended periods of time, another waiter brought me my correct main course (Was very apologetic, while my own waiter said "You said Salmon, not steak), we were forced to ask a different waiter for another bottle of wine, and for expresso after dessert.
If this was my first experience here, it may have been my last, because of the rude treatment of our waiter and feeling embarrassed that I suggested and raved about it to my friends. However, everyone else was extremely pleasant from the hostess, who accomadated us by seating us early. To the friendly people at coat check, to the wonderful guy who brought us bread and continuously checked on us and went above and beyond, to the lovely manager, who went by everyone's table to inquire about their dining experience.
Food: I ordered the sirloin steak with mashed potatoes, the steak was succulent and the potatoes were excellent and buttery and made to perfection. My two both enjoyed their Salmon which I suggested to their delight. For dessert, we all had the crème brulee. It was rich in flavor and definitely hit the spot.
Overall, excellent meal, as I always expect from Capital Grille, and I won't hold it against them because of one rogue waiter and look forward to my next dinner here.
The restaurant itself is beautifully decorated. But you cant help but feel pretentious eyes beaming down on your neck. Guess what? If the streets are covered in snow after a NYC blizzard, I'm gonna be wearing my Timbs. And timbs dont go well with dress pants and a dress shirt. I'm very conscious about my appearance lol.
The food itself is above average. Came here for Restaurant Week with my girlfriend and her father. What should've been $39 a person quickly become a $250 bill (with tax and tip).
They do a great job of stuffing you with complementary bread and butter. The entrees and appetizers are decently portioned.
Ordered a whole range of appetizers and none of them stood out. The porterhouse steak was super bland and it was not accompanied with any sauce. Medium rare came out to be medium. Big no no for a steakhouse. Also ordered the "special" lobster tail which was fresh but I guess I just wasn't impressed. Their dishes need so much more flavor! HOWEVER, the lobster Mac and cheese was pretty bomb. So bomb, it was the only dish we were all fighting over lol. Also had the Malibu bay breeze which was average.
Seriously? For the price, the quality was mediocre. I suggest going to Del Friscos instead to spend your money.
We waited approximately 20 minutes even though we made reservation. The table we were seated at seems like they just assemble the table there for the heck of it. As for the appetizer, the clam chowder wasn't creamy and my friend said it seems like it came out of a can of soup. The sirloin steak tasted mediocre, nothing that special. However, the salmon was terrible. It was so overcooked that it was dry in the middle. As for the desserts, the crème brulée and the flourless chocolate espresso cake were alright. Overall, I thought this place would have better service and food.
My family often goes to the Capital Grill in Stamford on special occasions, so I jumped on the opportunity to try this location when I saw they were participating in restaurant week. They offered a great deal – an appetizer, steak, side, and dessert for $42.
We were confused why they didn't provide us with the restaurant week menu when we were seated – they just gave us the traditional menu. When we asked about restaurant week, our waiter seemed disappointed and we felt pretty uncomfortable. I'm not sure why they would participate in this but make patrons go out of their way to request the special menu.
We had read online that the wedge salad would be one of the appetizer options. My boyfriend had ordered it on other occasions and loved it. We were disappointed when it wasn't listed on the menu, but decided to go with caesar salad option. The salad came out almost too quickly – it was clear in the time and the taste that it had been pre-made. I wouldn't recommend it.
I had the filet (ordered medium) for my entree, and my boyfriend had the sirloin (rare). We were surprised to find that my steak came out nearly rare, and he discovered at the end of the meal that part of his steak was actually raw. They were incredibly undercooked. Looking back, we should have sent them back – I'm sure they would have cooked them more. But this was disappointing for a steakhouse of this caliber.
On the positive side, the sides were good. I loved the mashed potatoes, and would definitely order them in the future. We also enjoyed our desserts.
I hate to give the Capital Grill a bad review, because I've had so many positive experiences at their restaurants. However, this experience was really disappointing. I wouldn't recommend coming here for restaurant week.