Umami Burger – Brookfield Place
“Why wait in line for shake shack when this jewel of the burger world is here.”
“Situated at the far end of Hudson Eats in Brookfield Place, Umami Burger fits right into the high-end food court vibe.”
“Definitely check out the food court at Brookfield Place and grab a seat by the window with the incredible water view.”
Umami Burger – Brookfield Place
Take-out: Yes
Accepts Credit Cards: Yes
Bike Parking: Yes
Good for Kids: Yes
Good for Groups: Yes
Outdoor Seating: Yes
PokéStop Nearby: Yes
Price range.
$$ Price range $11-30
8 reviews
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Umami Burger is located inside Hudson Eats (an upscale food court at Brookfield Place). I was having a taste for something greasy and unhealthy, so found myself here on two separate occasions. The first time was in the evening, so it was quiet. The second time I inadvertently stopped in during "rush hour" around lunchtime. On the bright side, the line during lunch was fairly long, but it seemed to move quickly.
The lady at the register was helpful on my initial visit and suggested the Truffle Burger, which was super tasty! I received an order number and a buzzer for when my food was ready. Both times I ordered the burger at Medium temperature and it was cooked well. While I definitely enjoyed the burger, this was not the best burger of my life. So, it's difficult to justify paying nearly $14 for it. Hence, 3 stars for overall value. Happy Eating!
The restaurants here at Hudson Eats inside the Brookfiled Place are lined up nicely, along the bright, clean space. I really appreciate them making it spacious enough for people to be able to walk around, while looking for the food of your preference.
We ordered our food and looked around for some seats. Another good thing about Hudson Eats is that they offer pretty good amount of seating everywhere. There was a very large eating space with a stage, where they had a live band playing music as well. If you want to be away from the noise, there were more secluded, quiet seating space alongside the back wall/window as well.
The burgers and fries we ordered were excellent, yes a bit pricey but very high quality.
Even though the food is excellent in every way, unfortunately, I can NOT say the same about the service. The staff here were not friendly, cold, and rude… When we asked about their original sauce, we were told to "read the sign"… Seriously? The sign only indicates the name of the sauce, without description, so we wanted to know more about the sauces, in terms of flavor and such. But we decided not to continue with the conversation. Why bother talking to someone who is completely grumpy and rude? I hope they will get more staff who knows the meaning of "customer service" in the near future. Read my full review of this restaurant and food on my food blog at foodlovergirl.
What's up with the fries. They look dehydrated. That should say it all. Do I need to write more? You're still going to eat here?! Well I don't blame you, the burger is okay, but get something that sounds like it has greens, and don't bother with the fries.
Yes, I like Umami Burger, but $20 for a burger and fries is a bit much for lunch. You can get a Shake Shack burger and fries for just over half of that, although I will say the Shake Shack burger is a little smaller. The taste and texture of the burgers has always been phenomenal, and it's definitely a good, satisfying meal. I'm just not the biggest fan of the value, because you can get a great burger with fries at a majority of sit-down restaurant for about $15, with table service. Also, as Jon W. noted, their Cool Haus products are all pre-packaged and very expensive, so I would recommend going next to Little Muenster for ice cream, which serves Ice & Vice ice cream.
I've tried the Umami burger (parmesan, mushrooms, tomatoes, caramelized onions) and the throwback burger (2 patties, white cheddar, soy pickles, onions, ketchup and mustard), and I have to say I prefer the throwback burger, hands down. I enjoy the richness of the Umami burger and the mushrooms that come with it, but I loved the simplicity and taste of the throwback burger. The crunch of the pickles and the fact that there are two (smaller) patties in the burger made it a better eating experience for me. Hoho, yeah.
I've been here twice, and I still have never been able to put my finger on how fast the service is. I'd probably be prepared to wait 10 minutes for a freshly prepared burger and fries, but both times I've been, it's been probably closer to 15-20 minutes. Make sure to factor that into your lunch waiting time. I've pretty much only gone during off-peak hours, so I can only imagine how long it would take with long lines and crowds. I don't really think the waiting time is sustainable for people who are looking for a quick lunch. Then again, I'd guess that most people who are looking for a quick lunch aren't looking for a large burger and fries.
In the realm of Hudson Eats, I probably wouldn't recommend it for lunch at work, as you might fall into a coma after eating, but for dinner time, when the lines have died down, I'd say it's a decent option. In the realm of over-the-counter burgers, I would definitely try the burgers at Umami if you haven't before, as they are delicious, but I would go for Bareburger or Shake Shack for a better value.
Located in Hudsons eat at brookfield place. I recommend coming here around 11:30am or else there is a huge line that starts forming around noon.
Burgers cost around 11-15 with the Ahi Burger being the most expensive at 15. I got the truffle burger which costs around 13-14. Sides aren't included so if you want fries it's extra. The burger itself is pretty filling- there was a lot of cheese and truffle oil on my burger- I asked for medium rare. It was cooked pretty decently. I also got a lemonade ($3).
They give u a buzzer that shakes when your food is ready. I asked for a side of the garlic sauce (they have 4 to choose from). Super rich sauce.
Decent gourmet burger but pricey- expect to spend around $20 for just a burger and drink. Getting the fries would have put me over the top and I didn't want to fall asleep in the afternoon at work.
If you have a burger craving then this place is good. I feel like I need to run this fat off though…
What a juicy burger! My Umami burger was flavorful and cooked to perfection compared to typical burger joints. The burger had firmness moisture and seasoned just right. The bun was soft and overall was the perfect size to satisfy my hunger. The fries were very small and didn't off much potato substance. There is a decent variety on the menu, making a good amount of options to choose from. What's up with the tip line on the receipt though?! I'm already paying a premium for the burger! The staff needs a tip to take my take my order. Ummm no!
Umamiliscious!
My rating is perfect, it is just fitting since I have never enjoyed a burger as I have enjoyed my Umami burger. My patty was grilled to perfection. The contents of my burger are ridiculously good. Perfect combination . The bread bun has its signature stamp (U ) and toasted for you. The serving size is big but I was able to finish it in no time . It was very satisfying and I had this heavenly after taste . The fries were thinly sliced which has no chance of getting choke into it. The sauces selection are incredibly awesome. They serve beer which perfectly match the burger. My new favorite burger joint .
It's service was quick. Even though the cashier said roughly 10 minutes wait , my guest pager lighted up shorter than that. Dining location is in a food court style. I find the price a little bit higher comparably to other burger joints that has its own place though.
I love this umami burger location. Inside hudson eats. You can enjoy eating this burger inside the foodcourt or in the summer time you can bring it in the nice park outside (battery park city).
So my favorite burger in here is the truffle burger. It has truffle aioli, house truffle cheese & truffle glaze! Whenever I'm in the mood for some burger inside hudson eats I always get this. It has this garlicy taste. The beef patty is very tasty. Its perfect! I always ask for their catsup because it blends in well with the taste of this burger but the crew will advice you not to put anything since the sauce that they use is full of flavor by itself. I always go for some truffle fries. Its the same thing. Garlicy fries. Its thin & full of flavors.
I love umami burgers but Its kinda pricey.