Take-out: Yes Accepts Credit Cards: Yes Good for Kids: Yes Good for Groups: Yes Drive-Thru: Yes
Price range.
$ Price range Under $10
3 reviews
Sherrie Moneypenny
This White Castle location deserves a 2.5 star rating from me. There just weren't enough redeeming qualities to round up to 3.
The food itself is usually pretty good. It definitely fills that craving and White Castle is one-of-a-kind when it comes to those little burgers. Beware though… They are open 24 hours a day so it can get addicting!
As far as customer service goes, there really isn't much. Almost every time I have ordered from inside, the staff is just chatting and mingling amongst themselves rather than servicing guests. The last time I was there, I waited almost 30 minutes because somebody forgot to fry off some mozzarella sticks. There was no apology or anything and it seems like management is non-existent unless you ask for them.
And the drive-thru? Fuggetaboutit. On average, I probably sat in White Castle's drive-thru for 25 minutes. You're better off going inside.
Also… I once ordered online (terrible app, btw. not user-friendly at all) and figured going through the drive-thru to pick-up would have been quicker (since it was an option in the app) and I was still told I had to come inside anyway. What a waste.
I love white castle, the little burgers, crinkle cut fries and those chicken rings! I remember when they had the chicken rings in hot sauce seasoning and the hidden valley ranch flavor too. The service here is actually better than all the other ones in Queens. The one on Queens Blvd is slow whereas this one is quick, somewhat friendly (they do act mechanical at times) but I've never had an issue with receiving the wrong order or anything being missing. They do their job well.
Favorite thing to get is the bacon double cheese sliders, with onion rings, extra ketchup and tarter sauce and a chocolate milkshake.
This White Castle location deserves a 2.5 star rating from me. There just weren't enough redeeming qualities to round up to 3.
The food itself is usually pretty good. It definitely fills that craving and White Castle is one-of-a-kind when it comes to those little burgers. Beware though… They are open 24 hours a day so it can get addicting!
As far as customer service goes, there really isn't much. Almost every time I have ordered from inside, the staff is just chatting and mingling amongst themselves rather than servicing guests. The last time I was there, I waited almost 30 minutes because somebody forgot to fry off some mozzarella sticks. There was no apology or anything and it seems like management is non-existent unless you ask for them.
And the drive-thru? Fuggetaboutit. On average, I probably sat in White Castle's drive-thru for 25 minutes. You're better off going inside.
Also… I once ordered online (terrible app, btw. not user-friendly at all) and figured going through the drive-thru to pick-up would have been quicker (since it was an option in the app) and I was still told I had to come inside anyway. What a waste.
I mean really, whats better than "Chateau Blanc" at 2am on a Thursday morning?
I love white castle, the little burgers, crinkle cut fries and those chicken rings! I remember when they had the chicken rings in hot sauce seasoning and the hidden valley ranch flavor too. The service here is actually better than all the other ones in Queens. The one on Queens Blvd is slow whereas this one is quick, somewhat friendly (they do act mechanical at times) but I've never had an issue with receiving the wrong order or anything being missing. They do their job well.
Favorite thing to get is the bacon double cheese sliders, with onion rings, extra ketchup and tarter sauce and a chocolate milkshake.